Hometica strives to be transparent with all of our customers - now is the time that you want updates more than ever.
We want to inform you that we are operating as per usual, with added protection across our warehousing, ensuring that your orders are dispatched in a safe manner. We are sanitising frequently and doing our best to keep up with your orders.
Please read below - due to COVID-19, please expect some delays.
Disclaimer: We kindly ask for your understanding and patience due to the current Coronavirus situation. Standard shipping is being delayed. We will continue to work to deliver products as soon as possible while we keep our close attention on the situation.
Please also note that there may be a delay in updates from your tracking number - this is not on our end, it is due to the shipping carrier, so please keep this in mind when tracking your parcel.
If a tracking number has been created, your package will be handed off to the carrier within 24 hours. Some packages are being delivered even after having no tracking whatsoever.
We understand this is not ideal, however, this is only temporary and we hope things can go back to normal quickly.
Thank you for your patience and understanding.